{"id":2,"date":"2026-09-22T17:15:26","date_gmt":"2026-09-22T15:15:26","guid":{"rendered":"https:\/\/acdemie.mpginternational.org\/?page_id=2"},"modified":"2026-09-23T04:15:04","modified_gmt":"2026-09-23T04:15:04","slug":"aide","status":"publish","type":"page","link":"https:\/\/acdemie.mpginternational.org\/en\/aide\/","title":{"rendered":"Aide et questions fr\u00e9quentes"},"content":{"rendered":"\n<style>\n.mpg-v2{--ink:#153d39;--accent:#ac7637;--muted:#566a66;--paper:#f5f4ee;color:var(--ink);font-family:Verdana,sans-serif;line-height:1.75;font-size:16px;max-width:1180px;margin:0 auto}\n.mpg-v2 *{box-sizing:border-box}.mpg-v2 h1,.mpg-v2 h2,.mpg-v2 h3{font-family:Georgia,serif;color:var(--ink);letter-spacing:-.025em;line-height:1.17}\n.mpg-v2 h1{font-size:clamp(34px,4.7vw,62px);margin:18px 0 24px;max-width:800px}.mpg-v2 h2{font-size:clamp(28px,3vw,38px);margin:0 0 24px}.mpg-v2 h3{font-size:25px;margin:8px 0 15px}\n.mpg-v2 p{margin:0 0 20px;max-width:78ch}.mpg-v2 a{color:#175d51;text-underline-offset:4px}.mpg-v2 a:focus-visible,.mpg-v2 button:focus-visible{outline:3px solid #ac7637;outline-offset:5px}\n.mpg-v2 .mpg-hero{background:#f2f1e9;border:1px solid #e3e5dc;border-radius:24px;padding:clamp(28px,5vw,68px);margin:0 0 36px;overflow:hidden;position:relative}\n.mpg-v2 .mpg-eyebrow{font:700 12px\/1.5 Verdana,sans-serif;letter-spacing:.16em;text-transform:uppercase;color:#8a5a27}.mpg-v2 .mpg-lead{font-size:19px;line-height:1.7;color:#4a645d;max-width:64ch}\n.mpg-v2 .mpg-section{padding:38px 10px;border-bottom:1px solid #e4e9e2}.mpg-v2 .mpg-section:last-child{border:0}\n.mpg-v2 .wp-block-columns,.mpg-v2 .mpg-grid{display:grid!important;grid-template-columns:repeat(3,minmax(0,1fr));gap:22px;margin:26px 0}\n.mpg-v2 .wp-block-column,.mpg-v2 .mpg-card{background:#fff;border:1px solid #dfe8e2;border-radius:16px;padding:28px!important;box-shadow:0 8px 30px #163e3510;min-width:0}\n.mpg-v2 .mpg-card small{display:block;color:#94652e;letter-spacing:.1em;margin-bottom:18px;font-weight:bold}.mpg-v2 .mpg-card p{color:#526760}\n.mpg-v2 .wp-block-button__link,.mpg-v2 .mpg-btn{display:inline-block;background:#174f43!important;color:#fff!important;text-decoration:none;border-radius:7px!important;padding:14px 24px!important;font-size:15px;font-weight:700;line-height:1.5}.mpg-v2 .mpg-btn.secondary{background:transparent!important;color:#174f43!important;border:1px solid #9bad9e}\n.mpg-v2 .mpg-actions{display:flex;gap:14px;flex-wrap:wrap;margin-top:28px}.mpg-v2 .mpg-split{display:grid;grid-template-columns:1.15fr .85fr;gap:38px;align-items:center}\n.mpg-v2 img{display:block;max-width:100%;height:auto;border-radius:16px}.mpg-v2 .mpg-hero img{width:100%;height:400px;object-fit:cover}.mpg-v2 figure{margin:25px 0}.mpg-v2 figure img{width:100%;max-height:420px;object-fit:cover}\n.mpg-v2 .mpg-note{padding:25px 30px;background:#edf3ed;border-left:3px solid #ac7637;border-radius:0 12px 12px 0;margin:25px 0}.mpg-v2 .mpg-footer-links{font-size:14px;padding:30px 0;border-top:1px solid #dce4dd}\nbody.page .ast-article-single{padding:32px!important;background:#fff!important}.site-header .site-title{font-size:17px!important;max-width:210px;line-height:1.3}.site-header .custom-logo{width:132px!important;max-width:132px!important;height:auto}\n.mpg-v2 input:not([type=checkbox]):not([type=hidden]),.mpg-v2 textarea{width:100%;padding:12px;border:1px solid #a8bdb3;border-radius:6px}.mpg-v2 label{font-weight:600}.mpg-v2 .mpg-fields{display:grid;grid-template-columns:1fr 1fr;gap:20px}.mpg-v2 .mpg-fields label{display:block}.mpg-v2 .mpg-error{padding:16px;border-left:4px solid #ab2828;background:#fff0f0}\n@media(max-width:800px){.mpg-v2 .mpg-split{grid-template-columns:1fr}.mpg-v2 .mpg-hero img{height:260px}.mpg-v2 .wp-block-columns,.mpg-v2 .mpg-grid{grid-template-columns:1fr!important}.mpg-v2 .mpg-fields{grid-template-columns:1fr}body.page .ast-article-single{padding:18px!important}.mpg-v2 .mpg-section{padding:26px 0}.mpg-v2 .mpg-hero{border-radius:14px}}\n<\/style><div class=\"mpg-v2\"><div class=\"mpg-hero\">\n<div class=\"mpg-eyebrow\">Aide \/ Vos questions<\/div>\n\n\n<h1>Besoin d\u2019un rep\u00e8re ?<\/h1>\n\n\n<p class=\"mpg-lead\">Les r\u00e9ponses aux premi\u00e8res questions pour pr\u00e9parer votre parcours \u00e0 l\u2019Acad\u00e9mie.<\/p>\n<\/div><section class=\"mpg-section\">\n\n\n\n<\/section><section class=\"mpg-section\"><h2 class=\"wp-block-heading\">Comment choisir une formation ?<\/h2>\n\n\n\n<p>Partez d\u2019une activit\u00e9 que vous souhaitez ma\u00eetriser. Comparez les objectifs, le niveau requis, les exercices, la dur\u00e9e et les conditions d\u2019\u00e9valuation. Si vous h\u00e9sitez, demandez un accompagnement en orientation.<\/p>\n\n\n\n<\/section><section class=\"mpg-section\"><h2 class=\"wp-block-heading\">Comment conna\u00eetre les sessions et les tarifs ?<\/h2>\n\n\n\n<p>Contactez l\u2019Acad\u00e9mie en pr\u00e9cisant le domaine vis\u00e9. Demandez une confirmation du programme, des dates, du co\u00fbt total et des frais \u00e9ventuels li\u00e9s aux documents avant tout engagement.<\/p>\n\n\n\n<\/section><section class=\"mpg-section\"><h2 class=\"wp-block-heading\">Un certificat garantit-il un emploi ?<\/h2>\n\n\n\n<p>Non. Un document de formation peut contribuer \u00e0 pr\u00e9senter un parcours, mais l\u2019insertion d\u00e9pend notamment des comp\u00e9tences d\u00e9montr\u00e9es, de l\u2019exp\u00e9rience, des candidatures et des besoins des employeurs.<\/p>\n\n\n\n<\/section><section class=\"mpg-section\"><h2 class=\"wp-block-heading\">Les formations sont-elles accr\u00e9dit\u00e9es ?<\/h2>\n\n\n\n<p>La port\u00e9e de chaque document et toute reconnaissance externe doivent \u00eatre v\u00e9rifi\u00e9es pour le parcours concern\u00e9. Demandez le nom de l\u2019organisme, le justificatif et le p\u00e9rim\u00e8tre de reconnaissance ; ne d\u00e9duisez pas une accr\u00e9ditation du seul intitul\u00e9 \u00ab certificat \u00bb.<\/p>\n\n\n\n<\/section><section class=\"mpg-section\"><h2 class=\"wp-block-heading\">Comment suivre mes commandes ?<\/h2>\n\n\n\n<p>Rendez-vous dans <a href=\"\/compte\/\">Mon compte<\/a> puis dans votre espace client, avec l\u2019adresse \u00e9lectronique associ\u00e9e \u00e0 votre commande.<\/p>\n\n\n\n<\/section><section class=\"mpg-section\"><h2 class=\"wp-block-heading\">Que faire si le paiement affiche \u00ab Test Mode \u00bb ?<\/h2>\n\n\n\n<p>Il s\u2019agit d\u2019un environnement de test, pas d\u2019une confirmation d\u2019inscription pay\u00e9e. Demandez \u00e0 l\u2019\u00e9quipe les modalit\u00e9s de r\u00e8glement valid\u00e9es avant d\u2019effectuer un paiement r\u00e9el.<\/p>\n\n\n\n<\/section><section class=\"mpg-section\"><h2 class=\"wp-block-heading\">Le formulaire ne r\u00e9pond pas : que faire ?<\/h2>\n\n\n\n<p>\u00c9crivez \u00e0 <a href=\"mailto:academie@mpginternational.org\">academie@mpginternational.org<\/a> ou utilisez <a href=\"https:\/\/wa.me\/22890966765\">WhatsApp<\/a>, en d\u00e9crivant le probl\u00e8me rencontr\u00e9.<\/p>\n\n\n\n<p><a href=\"\/formations\/\">Formations<\/a> \u00b7 <a href=\"\/services\/\">Accompagnement<\/a> \u00b7 <a href=\"\/blog\/\">Blog<\/a> \u00b7 <a href=\"\/aide\/\">Aide<\/a> \u00b7 <a href=\"\/compte\/\">Mon compte<\/a><\/p><\/section><\/div>\n<div style=\"display:flex; gap:10px;justify-content:center\" class=\"wps-pgfw-pdf-generate-icon__wrapper-frontend\">\n\t\t<a  href=\"https:\/\/acdemie.mpginternational.org\/en\/wp-json\/wp\/v2\/pages\/2?action=genpdf&amp;id=2\" class=\"pgfw-single-pdf-download-button\" ><img src=\"https:\/\/acdemie.mpginternational.org\/wp-content\/plugins\/pdf-generator-for-wp\/admin\/src\/images\/PDF_Tray.svg\" title=\"G\u00e9n\u00e9rer un PDF\" style=\"width:auto; height:45px;\"><\/a>\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Aide \/ Vos questions Besoin d\u2019un rep\u00e8re ? Les r\u00e9ponses aux premi\u00e8res questions pour pr\u00e9parer votre parcours \u00e0 l\u2019Acad\u00e9mie. Comment [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_surecart_dashboard_logo_width":"180px","_surecart_dashboard_show_logo":true,"_surecart_dashboard_navigation_orders":true,"_surecart_dashboard_navigation_invoices":true,"_surecart_dashboard_navigation_subscriptions":true,"_surecart_dashboard_navigation_downloads":true,"_surecart_dashboard_navigation_saved":true,"_surecart_dashboard_navigation_billing":true,"_surecart_dashboard_navigation_account":true,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"disabled","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"disabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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